Restaurant OS — Voice AI Ordering
Never miss a phone order.
Natural conversational intake.
Handle incoming phone orders automatically with a human-grade voice AI that understands regional accents, handles complex menu modifiers, respects 86-ed inventory, and fires clean tickets straight to the kitchen line.
Flow
From phone ring to line ticket.
- 01
Call answered
Zero wait time, answering on the first ring 24/7.
- 02
Spoken intake
Understands conversational speech, accents, and changes.
- 03
Modifier validation
Confirms temperature, sides, and allergy notes.
- 04
Guest lookup
Matches caller ID with repeat guest order history and preferences.
- 05
Payment link
Sends secure SMS payment link or confirms pay-at-pickup.
- 06
Kitchen dispatch
Direct injection into KDS with accurate prep time estimates.
Capabilities
Autonomous phone reception designed for busy kitchens.
Zero lost revenue from hold times
Answers simultaneous inbound calls during peak dinner rushes so no customer hangs up or turns to a competitor.
Deep catalog & modifier comprehension
Understands half-and-half toppings, dressings on the side, meat temperatures, and extra-crispy requests effortlessly.
Real-time 86-item awareness
If an ingredient runs out on the kitchen line, the voice agent instantly stops taking orders for it and suggests alternatives.
Intelligent upsell prompts
Politely asks if the guest would like drinks, appetizers, or desserts without ever sounding scripted or robotic.
Multi-language fluency
Dynamically detects the caller's language and converses fluently in English, Spanish, and French.
Direct POS & KDS injection
Orders flow directly into the standard kitchen routing queue—no staff member needs to transcribe notes from phone pads.
Your team belongs cooking great food and hospitality, not stuck answering ringing phones during dinner rush.
Want to see this in context?
We'll walk through the system with your workflow in mind.